Re-ordering registration fields

Have you customised your sign-up form to ask additional questions to participants as they're registering? If so, you'll be happy to know that if you create a multiple choice question, such as "Which neighbourhood do you live in?", you can now re-order the answer choices so they show up in the sign-up form just the way you want them to.

Select multiple options in a Smart Group rule

You can now select multiple options at once to define a smart group rule.

Until recently, Smart Groups of users only worked with the 'AND' logic: a user had to comply with each and every rule you set to be included in the smart group.

This addition allows you to also use 'OR' logic applied to user registration questions where users can select one or multiple options. Thus allowing for more flexibility when creating and using smart groups on your platform.

An example to clarify: If you ask of your users during registration in which neighborhood they live, you can now define a smart group rule saying: User lives in Neighborhood X OR Neighborhood Y".

How to create such a Smart Group:

Customise your project topics

Topics, also often referred to as tags, allow participants to categorise their ideas and other posts. This makes them filterable if you want to only see, for instance, posts related to sustainability.

Each project comes with a default set of topics that are based on an analysis of the most commonly posted ideas. However, sometimes that doesn't give you enough flexibility for a more targeted project. So, we've made it possible to add your own topics for each project. 

This support article should help you get started on your way to customising your project!

Participation rights for citizen proposals

You can now define who can take part in the citizen proposals section of your platform.

As with the permission system already in place for projects, you can define which (smart) groups of users can vote, comment, and/or post proposals.

When combining this with an identity verification system such as DigID, NemID, itsme, or FranceConnect, it means that you can now define that only 'real citizens' can participate and that each citizen can only vote once on a proposal. This renders your citizen proposal feature into a digital alternative for existing legal frameworks around citizen proposals, citizen initiatives, or petitions, all of which are often still done today by collecting signatures on paper.


We also implemented two improvements:

  • Administrators and project managers can now always take any action in their projects, regardless of the permissions set.
  • When adding a new survey project, only logged in users will now be able to participate. If nevertheless, you want all people, with or without being logged in, to participate, you can do that by setting 'Taking the survey' to 'Everyone' in the 'Access rights' tab of your project


Did you know that you can now bring your meetings online with our online workshops feature? 

Through the workshops, you can create an online meeting, add a timeline in the workshop to advance through different agenda items, break participants out into smaller groups and forge interactive engagement through allowing people to post and vote on ideas and inputs. You can also collaboratively (with other workshop moderators) summarize the discussion of a break out room and share that back out with others - just like we often do at in-person workshops.

We've also recently added the ability to export the data that's generated in the workshops (cards and discussion summaries); and re-order steps in the timeline so you have more flexibility in setting up your online workshops.

You can access workshops in your platform's Admin Panel (Workshops Tab). More information can also be found in this support article.

Have you already organized an online workshop or are you thinking about organizing one in the future? We're continuing to develop this feature and would appreciate your input! Take our short survey to help us prioritize our next steps.

Export dashboard graphs

You can now easily export all of the graphs in your admin dashboard.

Filters you're applying will also be applied in the export. And they will be shown in the name of the export file, making it easier to always find back the right file when exporting multiple graphs at once.

When exporting, you have 2 options:

  1. As SVG: This image format allows both simply adding it to a Word document, Powerpoint presentation or anything else, while also changing any of the components in it. E.g. you could change the font or the colors of this SVG image before using it in your report.
  2. As Excel: The raw data of the graph, allowing you to combine it with other data or to do further analysis.

Only show abbreviated last names for participants

Our experience shows that having real names of participants on a participation platform are important to boost credibility and engagement. 

However, there may be instances where you don't want to show participants' last names to others. In this case, we've added the option to abbreviate the last name of all platform participants. Participants will still be asked for their full name during the registration process, and the full name will be visible to administrators. However, to the public, Jane Doe would be abbreviated to Jane D. on the platform. This option can be enabled through your GovSuccess manager.

Please note that utilising this option is a permanent decision - it is unfortunately not possible to go from an abbreviated last name back to a full last name.

Customize the idea form

When setting up an ideation project, you can now

  • Disable certain fields: topics, location & attachments, and
  • Make certain fields required for people to fill in: topics, location, image & attachment.

This allows you to adapt the information you're asking for to match the context and objectives of your ideation project. Don't ask for topics when you're crowdsourcing a  name for your new swimming pool, and make the location required to fill in when you ask people to map unsafe streets.

All these settings can be found in the 'Idea form' tab of your project.

Improved Activity feed

We renamed our 'Overview' feature to 'Activity' to better cover its meaning.

An input type and project filter have been added along with a search bar, to allow you and your colleagues to more easily find the input that needs to be checked.

Other items we've taken on:

  • The idea export now also contains an idea's location, the number of comments and the number of attachments.
  • We reworked the permissions page of your projects, giving you a clearer overview when defining these permissions.
  • On the platforms with German as a language option, we replaced the formal 'Sie' by the less formal 'Du'.
Show Previous EntriesShow Previous Entries